End User Licence Agreement

1. Parties and Platform

This End User Licence Agreement ("Agreement") is entered into between you ("Student," "User," or "You") and Frank Alfano, carrying on business as London Law Lectures, a sole proprietorship operating in the Province of Ontario, Canada ("London Law Lectures," "We," "Us," or "Our").

London Law Lectures operates the online educational platform accessible at https://londonlawlectures.ca (the "Platform"), which provides supplementary academic instruction and examination preparation support for students enrolled in the University of London LLB (Bachelor of Laws) external distance programme.

2. Independent Platform — No Affiliation with the University of London

London Law Lectures is an independent, privately operated educational service. We are not the University of London, the School of Oriental and African Studies (SOAS), or any other institution associated with the University of London LLB programme.

You expressly acknowledge and agree that:

• London Law Lectures has no affiliation, endorsement, accreditation, or formal relationship of any kind with the University of London or any of its member institutions.
• We cannot speak on behalf of the University of London, its examination board, its faculties, or its administrative offices regarding programme requirements, examination standards, academic policies, student status, or any other institutional matter.
• Information, guidance, and opinions provided by our instructors reflect their professional academic expertise only and do not constitute official guidance from or on behalf of the University of London.
• For all official matters relating to your LLB programme — including enrolment, examinations, module information, assessment criteria, and student support — you must consult the University of London directly.
• Nothing in this Agreement or on the Platform should be construed as official communication from or sanctioned by the University of London.

3. Nature of Services

London Law Lectures provides supplementary legal education and examination preparation services to students pursuing the University of London LLB degree. Our services include:

• Live Video Classes — Scheduled live online classes taught by qualified instructors, covering substantive law subjects in the LLB curriculum.
• Full Subject Packages — Ten (10) live classes per subject, inclusive of a mock examination and crash course.
• Individual Classes — Single live class sessions available for purchase on an à la carte basis.
• Exam Cram Crash Courses — Intensive accelerated review courses offered in the weeks preceding University of London examination sittings, focusing on high-yield topics.
• Mock Examinations — Timed practice examination sessions with instructor feedback.
• Topic Videos — Focused instructional videos addressing specific legal rules, principles, or cases.
• Study Skills Videos — Foundational preparation content covering IRAC writing, content organisation, subject guide engagement, and outlining techniques.
• One-on-One Tutoring — Individual coaching sessions booked directly through the Platform and conducted by an independent instructor.

Our services are designed to complement — not replace — your independent study of the University of London subject guides, recommended readings, and official course materials.

4. No Guarantee of Results

LONDON LAW LECTURES MAKES NO GUARANTEE, REPRESENTATION, OR WARRANTY, EXPRESS OR IMPLIED, THAT YOUR USE OF THE PLATFORM WILL RESULT IN A PASSING GRADE, A SPECIFIC GRADE, PROGRESSION THROUGH THE LLB PROGRAMME, OR QUALIFICATION AS A LAWYER OR LEGAL PROFESSIONAL IN ANY JURISDICTION.

Academic outcomes depend on numerous factors outside our control, including but not limited to the student's independent study effort, aptitude, examination performance, University of London grading decisions, and personal circumstances. By registering for an account, you expressly acknowledge that:

• No representations have been made to you regarding guaranteed results.
• Past student performance or instructor qualifications do not guarantee your individual outcome.
• London Law Lectures is a supplementary resource and cannot substitute for the full and independent study required to complete an LLB degree.
• Your success is ultimately the product of your own commitment and effort.

5. Fees, Payment, and Taxes

Access to paid content and services on the Platform requires payment of applicable fees as set out on the pricing page at https://londonlawlectures.ca/pricing/. All fees are listed in Canadian dollars (CAD) and are subject to applicable Harmonized Sales Tax (HST) as required under Ontario and federal Canadian tax legislation. London Law Lectures reserves the right to modify pricing at any time. Any such change will not affect purchases already completed.

6. Refund Policy

A refund will be issued only if you have not accessed or viewed any of the materials included in your purchase. Once any content associated with your purchase has been accessed — including but not limited to viewing any class recording, live session, mock examination, video, or downloadable material — no refund will be issued.

To request a refund, you must contact London Law Lectures at frank@londonlawlectures.ca within seven (7) days of the date of purchase. Refund requests submitted after seven (7) days will not be considered, regardless of whether materials have been accessed.

London Law Lectures reserves the right to issue refunds at its sole discretion in exceptional circumstances not captured by this policy.

7. Independent Instructors

The instructors who deliver content through the Platform are independent professionals. Each instructor operates independently of London Law Lectures as an independent contractor. Instructors are not employees, agents, or partners of London Law Lectures.

London Law Lectures makes reasonable efforts to verify the academic credentials, professional qualifications, and competence of each instructor before they are permitted to deliver instruction through the Platform. However, London Law Lectures does not guarantee or warrant the accuracy, completeness, or currency of any content delivered by an instructor, and is not liable for any errors, omissions, or inaccuracies in instructor-delivered content.

8. User Accounts and Access

To access paid content, you must create an account on the Platform. You agree to provide accurate, complete, and current registration information, maintain the confidentiality of your account credentials, and accept responsibility for all activity that occurs under your account.

Your account and your licence to access Platform content are personal and non-transferable. Sharing login credentials is a material breach of this Agreement and may result in immediate account termination without refund.

9. Intellectual Property

All content on the Platform is owned by or licenced to London Law Lectures and is protected by Canadian and international copyright law. By purchasing access to Platform content, you are granted a limited, non-exclusive, non-transferable, revocable licence to access and use that content solely for your own personal educational purposes. You may not record, copy, reproduce, distribute, sell, or share Platform content without written permission.

10. Acceptable Use

You agree to use the Platform in a lawful and respectful manner. You must not use the Platform for any illegal purpose, harass any instructor or fellow student, disrupt the technical integrity of the Platform, attempt to gain unauthorized access to any portion of the Platform, or submit false or fraudulent information.

11. Privacy

London Law Lectures collects and uses personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law. Your personal information is used to administer your account, deliver the services you purchase, communicate with you about your studies, and comply with legal obligations. London Law Lectures does not sell your personal information to third parties.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LONDON LAW LECTURES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOSS OF ACADEMIC STANDING, EXAMINATION FAILURE, OR LOSS OF PROFESSIONAL OPPORTUNITY.

LONDON LAW LECTURES' TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO LONDON LAW LECTURES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Modifications to This Agreement

London Law Lectures reserves the right to modify this Agreement at any time. You will be notified of material changes by email or by a prominent notice on the Platform. Your continued use of the Platform after notice of a modification constitutes your acceptance of the revised Agreement. If you do not agree to a modification, you must stop using the Platform.

14. Term and Termination

This Agreement is effective from the date you create your account and continues until terminated. London Law Lectures may suspend or terminate your account and access to the Platform immediately, with or without notice, if you breach any provision of this Agreement or if required to do so by law. Upon termination, all licences granted to you under this Agreement immediately cease.

15. Governing Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.

16. Entire Agreement

This Agreement constitutes the entire agreement between you and London Law Lectures with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral.